AI audits for help centers

The help center that never goes out of date

FreshDocs checks every help article against the product page it was written from. When the product changes, you get a drafted update to approve — before a customer follows the old steps.

Free during early access · Every change waits for human approval

help / connecting-a-data-sourceStale

## CSV upload

1. Go to Sources → Add source → CSV.

2. Upload a file up to 500 MB.

2. Upload a file up to 2 GB.

3. Map each column to a type and click Import.

Why it’s stale: the source page now allows CSV uploads up to 2 GB.
Example from the demo help center

Docs go stale quietly.

A limit changes, a menu moves, a step disappears. The help article still says the old thing, support answers the same ticket again, and nobody owns the fix. FreshDocs watches the source so a person only has to make the call.

What it does today

Now shippedNext in progress

Now

AI audits on demand

Click “Check for updates” and FreshDocs re-fetches every source page, diffs it against the article, and asks the model whether a reader would now be misled.

Now

Drafts wait for you

Stale articles get a rewritten draft and a one-line reason. Approve, edit, or reject. Nothing publishes without a person.

Now

Import from a URL or Markdown

Paste a docs URL and FreshDocs crawls up to 30 pages into articles, each linked to the page it came from. Or paste Markdown directly.

Now

Chat widget with citations

One script tag adds a help bubble to your site. Every answer links to the article it came from.

Now

Works without an API key

No model key yet? Audits fall back to a line diff and chat falls back to quoted snippets, so the demo always runs.

Next

Scheduled audits

Run the audit on a schedule instead of by hand, and get the review queue in your inbox.

How it works

  1. 1

    Connect your content

    Crawl your docs site or paste Markdown. Each article remembers its source page.

  2. 2

    Run the audit

    FreshDocs compares every article with its source and flags the ones that changed in a way readers would notice.

  3. 3

    Review and publish

    Open the review queue, read the diff and the reason, and approve the draft in one click.

Early access

Free while we build it with our first teams.

Tell us where your docs live. We’ll set up a help center, run the first audit, and send you the review queue.